Tricycle Advisory

Fixed-Scope Loyalty and Platform Advisory, Led by Operators

We help enterprise teams evaluate loyalty performance, platform architecture, program economics, AI governance, and marketing supply chains—with defined deliverables and fixed fees.

Strategy grounded in operating reality

Our recommendations reflect experience building and operating enterprise loyalty platforms, creative production systems, commercial models, and governance structures.

  • 5Focused engagements
  • FixedScope and fee
  • DirectPractitioner involvement

CHOOSE BY THE QUESTION YOU NEED ANSWERED

Five Starting Points for a Better Decision

Start with the unresolved business question—not a generic consulting framework or an executive title.

01
Question

Is our loyalty program creating incremental value?

Loyalty Program Audit

Assess maturity, platform gaps, audience coverage, commercial inefficiencies, and earn-burn economics.

Delivers: Maturity score, gap analysis, and prioritized roadmap.

Explore the audit
02
Question

What platform architecture should we adopt?

Platform Architecture Advisory

Map requirements, dependencies, exit costs, architecture options, and commercial scenarios.

Delivers: Requirements brief, vendor matrix, architecture recommendation, and financial model.

Explore architecture advisory
03
Question

What does the program cost—and what does it return?

Program Economics Analysis

Model liability, incremental revenue attribution, paid-media comparison, and multi-year scenarios.

Delivers: Liability model, revenue attribution, scenarios, and CFO briefing.

Explore program economics
04
Question

How should we govern AI and customer data?

AI Governance Advisory

Assess AI use, data boundaries, policy requirements, model risk, and architecture alternatives.

Delivers: Risk assessment, governance framework, and architecture recommendation.

Explore AI governance
05
Question

Where is our marketing supply chain inefficient?

Marketing Supply Chain Assessment

Map vendors, handoffs, systems, integration points, and the operational data available for improvement.

Delivers: Vendor ecosystem map, integration assessment, and prioritized opportunities.

Explore the assessment

WHY TRICYCLE ADVISORY

Advice Informed by the Systems That Must Carry It

A recommendation is only useful if the operating model, economics, technology, and governance can support it. Tricycle brings those constraints into the work from the beginning.

  1. 01

    Operator perspective

    Practitioners bring enterprise loyalty, platform, creative-production, and regulated-marketing experience into the engagement.

  2. 02

    Implementation context

    Recommendations account for the production and platform realities Tricycle encounters through Studios and InsightsOutward.

  3. 03

    Decision-ready outputs

    Deliverables are structured for the marketing, finance, technology, risk, and operating stakeholders who must act on them.

THE ENGAGEMENT MODEL

A Defined Path From Question to Decision

Scope, deliverables, timing, and commercial terms are agreed before work begins.

  1. 01

    Discovery

    Clarify the decision, stakeholders, constraints, and evidence already available.

  2. 02

    Scope

    Agree on the question, deliverables, timeline, working team, and fixed fee.

  3. 03

    Analysis

    Assess the current state, model alternatives, and test the important assumptions.

  4. 04

    Review

    Work through findings with the stakeholders responsible for the decision.

  5. 05

    Handoff

    Leave with a recommendation, accountable next steps, and an implementation path.

WHERE WE HAVE OPERATED

Industry Context Changes the Recommendation

Business models, data boundaries, partner structures, and review requirements differ. The advisory approach should reflect that.

  • Healthcare, Pharma & MedTechHCP engagement, adherence, and promotional review
  • Financial ServicesCardholder loyalty, co-brand partnerships, and governance
  • Retail & E-CommerceOmnichannel programs, audiences, and redemption
  • Restaurant & QSRFranchise governance and earn-rate economics
  • Travel & HospitalityCoalitions, partners, and currency mechanics
  • Entertainment & MediaFan programs, subscriptions, and recognition
  • TelecomRetention, churn, win-back, and renewal
  • Fuel, Fleet & ConveniencePayments, fleet rewards, and store programs
  • Franchise & Multi-BrandPortfolio governance and program consolidation

AFTER THE RECOMMENDATION

The Work Can Lead to Four Valid Outcomes

Advisory defines the decision. The right implementation path depends on what the evidence supports.

AdvisoryRecommendation and roadmap
  • Your teamImplement independently or with existing partners
  • Tricycle StudiosExecute creative, content, or production changes
  • InsightsOutwardImplement platform or intelligence capabilities
  • Combined deliveryCoordinate platform, creative, and operating change

BEFORE YOU ENGAGE

Questions Buyers Should Resolve

A useful first conversation should clarify fit, independence, scope, and what happens after the recommendation.

How do we choose the right engagement?

Start with the business decision you cannot make confidently today. Discovery determines whether one defined engagement fits or whether the question should be reframed before work begins.

Will Advisory always recommend a Tricycle product or service?

No. The recommendation may lead to independent implementation, an existing partner, Tricycle Studios, InsightsOutward, or a combination. The engagement deliverable should remain useful regardless of who implements it.

Who participates in the work?

The scope identifies the Tricycle practitioners and client stakeholders required to answer the question. Participation is based on the operating, financial, technical, and governance issues involved.

How are scope and fees established?

Before work begins, both teams agree to a written scope covering the question, inputs, deliverables, timeline, working team, and fixed fee.

What should we have ready for the first conversation?

Bring the decision you need to make, the consequence of delaying it, the stakeholders involved, and the evidence or constraints you already know. A complete brief is not required.

START WITH THE DECISION

Bring Us the Question You Need Answered

Tell us what decision is blocked, who it affects, and what evidence you already have. We will determine whether a focused Advisory engagement is the right next step.

Talk to a Practitioner